Welcome to Drake e-Training Center. CPE-accredited tax and software training for your entire staff. Keep up to date with Drake ETC's webinars. Topics and. Reviews from Drake Software employees about Drake Software culture, salaries, benefits, work-life balance, management, job security, and more. Drake Software is an affordable, all-inclusive professional tax preparation system with unlimited e-filing, including multiple state returns. Examples and skill checks reinforce the material. Tax season is quite a challenge but with perseverance and focus, it goes by rather quickly. The other CSR's try to be as helpful as they can be, and the people there are generally supportive, but management itself is mediocre. Hauptsitz Franklin, NC Vereinigte Staaten von Amerika. Management at this call center was very well driven tvg account was able to communicate with each employee when needed.